CiviCRM is an open source software that was specially developed for the non-profit sector, NGOs, NPOs and associations. The main function of CiviCRM is a comprehensive contact database that can be expanded with numerous modules.
Particularly noteworthy herein are the member and donation management, event management and newsletter and campaigning module, as well as case management and comprehensive reporting for all processes.
Organization-specific workflows can be easily mapped in CiviCRM and supported by a freely selectable degree of automation.
CiviCRM is free and can be downloaded by nonprofits and used with no license fees. The open source approach means that the source code of the software is open, can be viewed and can be further developed and changed as required. CiviCRM is a very lively open source project with an active global user and developer community.
The relevance of CiviCRM in the segment of solutions for NGOs is now comparable to that of TYPO3, Wordpress or Drupal in content management systems.